In Basecamp

The account owner is the only person who can cancel the account. To cancel, go to the Dashboard and click on the “Account” tab. Once you are on the Account page, scroll to the section that says “Need to cancel your account?” Click the link that says, “Please cancel my account (I understand this is irreversible).”

Note: There is no undo for cancellation. Once your account is cancelled, all of the information in your account will be permanently deleted. This can not be reversed.

In Highrise

We believe in easy-on, easy-off service. If you need to cancel, just click the Account tab, scroll down a bit below the account chart, and you’ll see the cancellation section. Read the info, click the cancel link, confirm the cancellation, and your account will be cancelled.

Note: There is no undo for cancellation. Once your account is cancelled, all of the information in your account will be permanently deleted. This can not be reversed.

In Backpack

We’ll be sorry to see you go, but if you need to cancel click the Account link at the top of the screen and then click the “Cancel my account” link at the bottom of the screen.

If you’re on a pay plan you won’t be charged again, but you’re still responsible for your current billing period. We don’t issue refunds or prorate partial months.

Note: There is no undo for cancellation. Once your account is cancelled, all of the information in your account will be permanently deleted. This can not be reversed.

In Campfire

Log in, click the Account tab, and click the “Cancel our account” link at the top of the account chart.

Just click it, confirm it, and you’re canceled. You’ll never be billed again once you’ve canceled, but you are responsible for any outstanding charges or charges already incurred.

Note: There is no undo for cancellation. Once your account is cancelled, all of the information in your account will be permanently deleted. This can not be reversed.